The last entry

We hope you have found your individual coaching sessions useful. We have the feeling that they were so. We also hope you can aply some of the concepts we reviewed during the modules.

To finish this process, we have sent you three more inputs:

1) a 4 minutes TedEd video, summarizing what good communication is about:

2) a 3 minutes video of Fred Kofman, summarizing the idea of “becoming leaders/actors” (vs. feeling victims of the situation).

3) Perhaps you remember that Nagore talked about an article about meetings in our last session. Please find bellow the link:

We have sent you our emails address, and invite you to contact us in case you want to discuss any idea or you think we can help you in any way.

Thanks for your participation.

Vesper team

Ane Agirre (

Oscar Garro (


It starts with U

It is true that the contexts influences our behaviour. We can look at the context as something external to us that we suffer or that we enjoy, or we can see ourselves as part of it, considering the fact that our actions influence and create that context (among other´s actions). You are a group of 20 leaders of an organization of 90 people. You are the core group of CIC. You are critical in creating a certain “working culture”.


  • you value diversity of views,
  • you challenge the assumptions about others and about how things work,
  • you share the information you think others might value,
  • you ask another person or team what do they need from you to reach thier goals,
  • you make time to communicate and share our ideas with clarity,
  • you commit yourselves to filling up the container of trust,
  • you see “the whole picture” instead your own room,
  • you ask for what you need, instead of complaining about it,
  • you are punctual and therefore you are being respectful with the collective time,
  • you try to understand the reasons behind other lines, groups, projects or department´s decisions,

… you are contributing to a more collaborative environment.

We  share 3 min of this Ted Talk video with you. There are other very interesting videos in TedTalks about communication and collaboration, you might be interested in.

Vesper Team

P.S.: Next friday we will be sending the last entry of this blog. We will attach the list of behaviours that create TRUST, so that you can make a self-evaluation and make decisions about what behaviours you are going to reinforce, and which ones are you going to stop. We will also summarize some of the issues and proposals to share them with the management team, involving the in the purpose of gaining collective capability to communicate and collaborate. 

Effective meetings

Stand-up meeting

We believe that ideal meetings do not exist but we have experienced some that we have left saying: “it has been an effective meeting“.

It is not a about applying a recipe; however, there are a number of things that can be      useful:

  1. Fix the objective…with a clear and a basic agenda shared in advance.
  2. Be exclusive…only invite essential people who have something different to do or to think.
  3. Call shorter timed meetings…but be punctual to begin and finish.
  4. Distribute the roles: leader, decisions pusher, time keeper,…
  5. Open the meeting with a checkin moment…How do you feel today?
  6. Change the physical enviroment…and the things will change.
  7. Mute your devices…it’s necessary to be absolutely present.
  8. Focus on the goals…and forget the unanticipated themes.
  9. Close the meeting with a checkout moment…How have we talked today?

We will work theses tips in the next session and we will try to look for your specific rules.

By the way, we were wondering why most of the group has not replied to our last entrie yet! …We are still waiting for more answers and we will talk about it in a few days… 🙂

Vesper team


Wake up call!

Last week we asked three questions and we have received two answers (one from Javier Carrasco and the other one from Juan Miguel López, thank you!).

We need your collaboration to make the next classroom session useful and productive for you.

So…we ask you again the three same questions:

  1. What were the 5 main ingredients of that inspirational meeting?
  2. How can you offer these ingredients in the meetings you partipate in?
  3. What can you do in the meetings you call and organize yourself.


Vesper team

p.s.: write down the answers as “comments” on the Blog Site.

My best meeting…

“I remember that I left the room satisfied and full of energy …………………………..”

We want you to recall and describe the best meeting you have ever attended. A meeting that filled you with energy, because it was useful and fluid.

And we have 3 questions for you to think about and to write down your comments:

  1. What were the 5 main ingredients of that inspirational meeting?
  2. How can you offer these ingredients in the meetings you partipate in?
  3. What can you do in the meetings you call and organize yourself?

Thank you in advance for replying!

Vesper team


Building trust

20170216_095058One of the issues that you brought up 2 weeks ago in the first session, was the relevance of TRUST, as one of the key ingredients for generating a context in which good communication and constructive interaction take place. It is quite an intangible concept and very personal, in the sense that we feel it in a very individual way. On the other hand, it is easy to feel it when it is there and also easy to identify when there is a lack of trust, that makes interactions less fluent.

This is an idea of TRUST:

They trust in each others abilities, they trust in each others honesty and attention while they are dancing,… They trust each other, probably because they have a trackrecord of dancing together and having done it in the best way they can. And they choose to trust even if they know something could happen to make them “fail”.

We want you to think about these two questions that we will discuss during the next session:
1) What are the behaviours that generate TRUST in a relationship?
2) What are the behaviours that leak TRUST from a relationship?

Think about the people you identified as relevant in your Network Map: Do you trust them? Do they trust you? What can you change in your behaviour to build more trust with them?

We share with you this article from the HBR, “The Neuroscience of Trust“, in which you can go into the concept and learn about how to deal with trust. Here are some of the ideas that we can practice, to buid trust in our teams and among different teams:

Recognize excellence.
Induce “challenge stress”
Give people discretion in how they do their work.
Enable job crafting.
Share information broadly.
Intentionally build relationships.
Facilitate whole-person growth.
Show vulnerability.

Vesper Team

What’s in it for me?

20170216_152818Yesterday we had the opportunity to talk about the effort  that collaboration needs: it needs time, it needs an open listening, to be clear when we communicate, to clarify misunderstandings,… We also talked about the importance of the CONTEXT in which we work. There are environments that foster communication and collaboration an others, that inhibit them.

The key point is, to what extent each of us can contribute to the creation of a favorable context, even if the main responsability is not ours. It is very usual to talk about the context as if we were not part of it. We believe that even in the most difficult contexts, there is always “something” we can do. Can we make any difference depending of what we say, what we ask for, how we call meetings, how we participate in meetings, how we communicate with our teams, etc.?  

We believe that one of the key issues to collaborate better is to connect ourselves with the benefits that it can bring for us (usually, long term benefits). That is the exercise we did yesterday in which we were not very succesful being “specific” 😉


We invite you to watch this TED TALK video, that you might find interesting, “Collaboration is an individual effort“. It is the personal view of a young woman that declares not being naturally inclined to collaborate with others. In our opinion, her testimony is very “real” and practical.  It will take you 12 mins to watch it.

We also invite you to draw your own networking picture. You might find some people (inside CIC or from other organizations) with which you could intentionally build a stronger or better relationship.

And we also encourage you to use the simple question we practiced in the session with different people:  What can I do to make your working life easier or more productive?”  You might get interesting answers.

Thanks for your participation.  Any input you can give us for the rest of the process, will be very welcome. It will help us to help you learn something valuable for your working life.  In the next four weeks, we will send you other readings about trust, communication, meetings, etc…

Vesper team

p.d. If you wish to post your comments on the blog either about yesterday´s session or around this Ted Talk, we can create a conversation. We are aware of the difficulty to make time for everything, so if it does not happen in the blog, we will talk in the next classroom session.